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Customer Testimonials

At TrueFamilyFun.com, we offer the best prices on fun products for the entire family! We've been in business for more than 27 years. We constantly review our customer service process with an eye to improvement, and we welcome customer feedback. Please contact us with your questions or comments. We treat customers one way... First Class... because we believe you deserve the best and nothing less!

Take a look at how our customers rate our products and service.

Your website was the most friendly, informative and least "selling" and most "informative" website I have visited regarding go karts. You obviously are about retaining customer loyalty and I can say for a fact as of now, I am a LOYAL CUSTOMER.
---- P. Satenstein

We appreciate your quick and friendly service. We were nervous and you have been wonderful.AGAIN,THANK YOU....HAVE A MERRY CHRISTMAS.
----D. Blackburn

Family Gokarts had proven to be a very responsive company and I want to thank everyone I emailed yesterday for their efforts to save my little girls Christmas.
----W. Wasson

I am delighted with the karts and can't wait until Chritmas morning!!!! My boys will be thrilled. Compared to what I have seen locally, these look like awesome karts of much better quality.
----E. Crosswell

We sure do appreciate your dedication & look forward to doing business with Family Go Karts again in the future.
----J. Mason

We just want to say thank you so much for the fast service we got when we ordered our gokart from you. We are very pleased with the order process and the delivery. It was outstanding!The delivery people were very nice and helpful.Thank you for your internet one stop shop. We will look forward to doing more business with you in the furter. This summer we will be looking for a family swimming pool.Again thank you! My 8 year will enjoy what "Santa" brought.Thanks for making my sons wish come true.
----M. Bullard

We have already got it put together. We are very pleased thus far. We can wait to see the look on our daughters face Christmas morning. Thanks for the email! We have enjoyed doing buisness with ya'll.
----B. Beck

My son is having a blast with his new Christmas toy.
----J. Olejniczak

We really like the trailer, the fast service, and the outstanding assistance given by the staff!
----D. Dobbins

We are very pleased with the unit. The ordering and delivery process was very smooth and from my research I know that you have very competitive pricing and delivery charges. It was a pleasure to do business with TrueFamilyFun. Thank you!
---- T. Gannon

Thank you! The cart arrived to day and I just ordered it. Way to go, you guys really are the best!
---- S. Grage

While browsing the idea of buying a go-kart for my son, I came across your site. I was amazed to find so many awesome links to Christian resources... as a born again Christian, working for a Christian foundation funded by a man who ran his company not to just make money but to honor God-I was moved by your effort to put "family-go-karts" in the context of a much bigger family - God's.
---- D. Max

Thank you! I learned of Family Pool Fun from a friend in town who bought their pool from you. They were very happy with the pool and your service, and my experience here supports that reputation. Loretta was particularly pleasant, professional, and helpful! I will return to Family Pool Fun for all my on-line swimming pool needs. My best to the Family Fool Fun Family!
---- J. Turner

You are an awesome company to work with. Ordering was pain free and delivery was quick. Customer service is courteous and nice to work with,
---- T. Braun

Thank you so much! I appreciate your excellent customer service. I was hesitant to buy a pool package online, but am extremely happy about the results. Everything was as promised and prompt. Your tech support and customer service was excellent. I will definitely refer you to others who are looking to purchase pool products. Thank you so much!
---- T. Waddell

I look forward to continued purchases through your company. Your exceptional service is a wonderful adverstisement to those who ask of our experience of buying a pool from your on-line company!
---- K. Bolt

Just wanted to let you know that my son really enjoys his 50cc 4wheeler. It's been almost a year since we purchased and we have not had any problems. It came in a timely matter and in great condition. We just love it and would recommend your company to anyone looking to purchase an ATV.
---- M. Barnes

You have the kind of customer service that will set your company apart. I fully plan to tell everyone I know of the awesome service you guys provided me.
---- J. Voegtie

I read about you guys on BBB's site. It sounds like you guys are doing a great job in your business. Its nice to see a family owned small business prosper!!
---- T. Broughton

Again thank you. What great service you offer. I have already recommended your company to several others.
---- E. Ridgeway Sr.

Not only a great name, but a Christian as well! I'm glad we could support your business. We're looking forward to the go-kart. I looked at the links at the bottom - we may be supporting your pool business next year!
---- J. Landes

Thanks a million!
---- M. Pimental

Thank you for standing behind your service and products. Because of the great service, when I need pool items I will check your website.
---- R. Porter

Received the go-kart. There was no damage. We unpacked it and set it up. My grandson just loves it. The workmanship is really good!
---- L. Wolfe

You could use the word AWESOME!!!!
---- J. Scherr

The packaging was not damaged and in great shape.Thank you and look forward to our Granddaughter having lots of fun on it.
---- R. Magers

I couldn't be happier.... Thank you so much!
---- J. Egolf

Four wheeler just arrived. Excellent condition. Many thanks,
---- D. Losco

THANK YOU, THANK YOU, THANK YOU! We have been thrilled with the good service we have received from True Family Fun. Keep up the good work.
---- A. Taylor

Thank you for your help! We appreciate the help you gave us. God bless you and the company!
---- M. Desimone

My son and I have put together the 125's ATV'S. We had a great time together. Hoping for some nicer weather so we can go riding and have a great time doing that. They are a couple of nice looking vehicles.
---- P. Gallow

I want to really thank you for everything. I will surely do business with you again and recommend you to others!
---- J. Simpson

I would like to say we absolutely love the go-cart its been a lot of fun and the web site is excellent. Everyone who sees it has asked me about it and where I bought it.
---- M. Richard

Thank you for supplying what you advertise!
---- R. Mishler

We are completely 100% satisfied with our ATV's. Your service has been wonderful. We appreciate everything you've done to help us. Again your service has been great.
---- R. Collins

Thank you so much!
---- T. Gold

We received the ATVs before Christmas as promised. The grandkids love them!!! Thank you so much.
---- D. Bowman

Thanks again for the help. We love the pool and plan on ordering more pool supplies soon. I appreciate all of your assistance.
---- J. Hoskins

I want to thank you for your excellent assistance with the ordering of the BX125 go cart and the great shipping. It arrived in one week to the day. The cart runs very well! It has been a lot of fun, even in the snow.
---- R. Stone

My husband and I truly appreciate your help. We are thrilled to be ordering our pool from a company who makes their products in the USA. Thank you again!
---- B Newman

I recently purchased a BX 125 Go-kart and I am happy to say I am very satisfied with the item, both in price and quality. I also want to thank you for the professional and personal touch in making this transaction.
---- D. Scott

The pool is awesome! Thanks for all your help have a great year!
---- D. Roye

Well spring has sprung and the kids are tearin' up the dirt on those quads. Great machines!!
---- A. Morgan

I want to thank you so much I did get through this time you've been a great help!
---- M. Keaton

I bought a 90 cc ATV in December. The kids have had a lot of fun with it. Thank you!
---- T. Knecht

Thank you for being a true business professional and caring about your customers.
---- C. Duvall

Thank you for the great job you did trying to get my atv delivered to me before Christmas!
---- A. Cassells

You all are doing wonderful. You are great to work with!
---- M. Drexler

My grandsons have rode both of the units and they have ran great! We are totally happy.
---- J. Hulings

Guess What? Overnite Trucking called me yesterday afternoon and I picked up the go Kart and assembled it last night. My daughter is going to flip out. Have a great Holiday!
---- B. Wimberly

I look forward to doing business with your organization in the future. Thanks again for all you have done.
---- D. Green

We love it. It was made wonderful. The people that put it together for us sell other ATVs and said it is good quality.
---- E. Palagreeno

You guys have an awesome product line with very competitive prices. Great Job!!!
---- J. Hinson

The go kart was a really big hit!! Thank you for your help...I'm sure this kart will be used for years to come.
---- P. Busby

Thank you a million times! You guys are great and I am going to refer you to everyone I know.
---- M. McDonald

Thank you! I am delighted with what I see, and expect that I will be calling to place an order shortly. My kids are going to be very, happy (and safe!).
---- M.Turner

Thanks so much for good old fashioned prompt service! I got my fence on the thirty first of October. That's pretty quick, and just for that I will give you continued business, and highly recommend you to everyone!
---- R. Cooke

Love the Pool!
---- K. Meyer

Hi, I just wanted to drop you guys a note letting you know that I was very impressed with your company. I was also impressed at how fast you were able to get the ATV to us BEFORE CHRISTMAS! The Overnite.com people were also very accommodating. I have already recommended you to several people! Thank you!
---- N. Flake

We are more than pleased with you and your service. I am sure we will be using this company again and I am telling all of my friends and co-workers.
---- B. Young

Best prices and best description on the internet and best service. You cant beat Family Go Karts!
---- C. Peaco

I received the Pool Buster and it works great. It was just as advertised and took only about 10 minutes to clean my pool. The best part for me is that it is something I can do by myself. Thanks so much!
---- E. Paris

I ordered a couple of 2946-SP Millennium SP's earlier in the year. We've been having a blast with them. Thanks! We're really enjoying the karts.
---- M. Powell

Thanks for the speedy reply and for all the personal attention I've gotten from everyone I've spoken to. It's reassuring to know that there's really someone "out there" if I need it, especially since this is our first pool experience.
---- R. Cook

Thank you for everything! My kid is really having a great time. A great christmas present!
---- F. Jimenez

Looked at 20 sites. You site was the most professional website out there. Felt very comfortable shopping with us. Love the site. Great Information!
---- M Smith

My granddaughter was smiles from ear to ear she was so excited. It (the kart) runs excellent, we are very happy with the product. Thanks a bunch!!!
---- J. Zaitz

I will definitely recommend you to friends!
---- A. Secor

Thanks so much for your help. You guys have been great through this entire transaction. We appreciate all you've done. We know this time of year can be tough but you've come through with flying colors. We'll surely recommend Family Go Karts to all our friends.
---- M. Johnson

Quite honestly your site is the only one that does not scare me. It looks like you stand behind your product.
---- J. Donney

Thank you very much for a smooth transaction on the purchase of the atv. I look forward to doing business with you again soon!!!!!!
---- F. Ward

Thank you so much for the quick service! The pool is up and running and I wanted to say thank you for your hard work and efforts!
---- C. Ship

The Go Kart arrive April 6th and I put it together, painted Easter Eggs on the box, and after we got home from church on Easter, started the egg hunt, rolled it out of the garage, and had my grandchildren see what the Easter Bunny left! Great timing! I think it will give my grandchildren many years of great service.
---- R. Retburg

I want to thank you so much I did get through this time you've been a great help! Thanks!
---- M. Keaton

I ordered an atv this morning and wanted to thank you and your staff for your friendly and outstanding service. I look forward to doing business with you again
---- M. Donohue

The pool is up and the heater is running. Everything works great! The water is 84 degrees and crystal clear. Your company has been a pleasure to deal with and with the money we saved on the package Jill and I bought a brand new patio set to compliment the pool. We will recommend you to anyone thinking about buying a pool.
---- J. Pugh

The maxi-therm 200 Sta-rite pool heater arrived in perfect condition. The UPS trucking service did a great job, the driver was polite and unloaded the heater like a pro, and dollied it on site. When contacting your company on two occasions the ladies were very polite and helpful. As you know I was nervous about doing business on the internet, but it all worked out. I will be inclined to order from your company again for pool and spa supplies. Thank you!
---- L. Jenkins

We love the bike and our boy is thrilled. All your customer service from ordering, to shipping, too support has been superb. Thanks!
---- M. Johnson

I had my liner install yesterday and it looks great. The guy that installed it wanted your number because he said that was the best looking liner he has seen and then he couldn't believe the price. Thanks,!
---- R. Hulin

Just to let you know we received the atv in good condition, my grandson was very excited to ride it.
---- E. Chatman

Thanks for all your help and great service!
---- G. Parks

The kids took it for a test run and it ran great! I think we will get a lot of enjoyment riding this!
---- J. Patterson

My grandkids are going to love it!
---- D. Lyle

We love our go-kart!
---- D. Enright

Good job, made my day!
---- J. Whitcraft

Thanks for the terrific Go-cart that I Received on time and in great condition! I will recommend you to all who ask about your go-cart!
---- B. Suchman

It was a smooth transaction & a pleasure doing business with you.Wait until my daughter sees the pool she will be SOO HAPPY..we cant wait to go swimming....Thanks Again!
---- L. Champlin

Thank you for your service. Our daughter loves her atv and we got it before Christmas
---- M. Tipton

Thanks so much for the 2006 add ons. What a great deal! May God bless you and your families.
---- B. Mann

Thank you for the great looking kart my son loves it.. God bless you..
---- R. McCue

We are very pleased with the unit. The ordering and delivery process was very smooth and from my research I know that you have very competitive pricing and delivery charges. It was a pleasure to do business with TrueFamilyFun. Thank you!
---- T. Gannon

I received my Odyssey 403. It is great. What a product for the money!
---- T. Meyer

My wife fell in love with the 1st unit so we are ordering a second one. These are the neatest little machines and I like your service.
---- G. Beaudoin

Have I told you how great you guys are to work with!!!???!!!???
---- S. Stevens

Great product and excellent service!
---- W. Kish

Super job!
---- D. Picklesimer

Thank you for all your efforts. Merry Christmas and Happy new year!! Thank you so much.
---- E. Gall

May God Bless you and Your Family!
---- C. Lawson

Thank you so much for your help, it seems that you are a caring company, I am glad you sent me the needed information to get were I needed to be, you didn't have to take the time to do that but you did, Thanks.
---- M. Applin

Thanks for the link at the bottom of the page. I'm happy to do business with another Christian.
---- J. Williams

Our kids love the ATV. Thanks and take care!
---- J. Cook

Our daughter loves the atv....we are very pleased with it!
---- H. Brown

Thank you for all your help and kind service! The grand children love the atv!
---- D. Lyle

Thank you all. My packages have arrived in Baton Rouge in time for christmas. My children will be so excited.
---- J. Williams

We are happy with the ATV and would consider doing business with your company again. Everyone at FamilyGoKarts has been so considerate. Thanks.
---- K. VanNostrand

We couldn't be happier!
---- D. Sprowl

Got the go Kart, got to be honest, The Go kart is real nice. Thanks for your service, you guys have been great to deal with!
---- D. Baldi

Thank you for everything!
---- J. Brenneman

The ATV which was purchased last December for my son has performed very well and I'm quite satisfied with the overall quality.
---- R. Kirkwood

Thank you for a great product!
---- D. Temple

Way to go, you guys really are the best!
---- S. Grage

It looks great!
---- N. Meduna

Thank you very much! You have been very helpful and I am pleased with the speed in your replies.
---- J. McCrary

I got the Kart yesterday. The box looked good, and the Kart looked great. I don't know who is more excited my son or myself? It started without any trouble and will be a big hit! I'm sure I'll be looking for a larger model in a couple of years.
---- W. Wagonseller

I bought two atv's from your company and love them both.
---- T. Rivenburgh

Lots of Fun!
---- R. Stone

I recently ordered two of the cheetah go carts for my kids for christmas which they absolutely loveeee! Thank you!
---- S. Stevens

Thank you, we can't wait to receive the kart...my grandkids will go crazy when they find out that pap has the gokart....God bless you and yours...
---- E. Whitacre

The go karts arrived today and the grandsons love them. Thanks for the fast shipping.
---- G. Daniels

We assembled our ATV today and are very excited about it. It even has an alarm on it. How cool!
---- N. Meduna

Thanks and God Bless you and your great staff!
---- C. Pesuni

Thank you so very much for your special attention to our order. The ATVs were received this afternoon, and I know that the grand kids will be delighted.
---- F. Worthen

We have the 90cc kids ATV... great stuff!
---- T. Davis

Thanks again for your outstanding help!
---- K. Andrel

Thank you for your speedy reply!!!! Also thank you for backing your product 100% without any headaches. It really makes me glad that I choose your online company instead of one of the others.I promise I will recommend you to others. Your customer service is effortless surpassing a lot of companies by far and greatly appreciated.
---- N. Watson

Since we purchased the BX 125, we have been pleased with the power that it delivers, and the fun that we've been able to have with it.
---- N. Moe

Thanks a lot. You and your staff have been very nice and helpful on my order!
---- J. Sutherland

Excellent customer service and great communication. I will keep you in mind for future business. Thank you so much.
---- D. Beirman

We are having a great time with the Kart! I chose a good product from a good company.
---- M. Edwards

I am looking forward to the new toy and I will be your best advertisement here in the southwest desert. I know that many of my friends are looking forward to seeing the new toy, and rest assured, I will relay that you guys have the best deals.....
---- J. Krabtree

Great quality for an unbeatable price. If you need me for a referance let me know!
---- J. Damato

I received my 150cc Talon today and WOW!! I am impressed...The quality and detail is far beyond my expectations....It looks like it should have cost thousands more...
---- J. Evans

We will be letting our friends and family know about your site. Thank you so much.
---- J. McCrary

Thank you very much.
---- K. Lare

Thank you, so much. It's good to know there is still some customer service somewhere in this country of ours. May Our Father in heaven continue to bless each one of you!
---- J. Thompson

I have received my TalonGX-150-2R and am very pleased with it.
---- N. King

Thank You so very much . You guys are the best. God bless you and God bless America!
---- V. Acosta

You're awesome! You really have gone the extra mile!
---- D. Wilson

That's what I call service!
---- T. Peters

Thanks again for your promptness!! You are a rare breed.
---- D. Pitcock

My daughter enjoys the 4 wheeler that I purchased from you. It was a great Christmas gift and it made her day.
---- C. Howard

Thank you so much!
---- R. Welch

Your service has been great!
---- M. Idell

My son loves it! Thank you!
---- K. Wheathole

May God richly bless you in all that you do in His name!
---- T. Hatfield

I really appreciate your kindness!
---- T. Herlong

We're having a great time with the go-kart. My daughter rides it constantly. Thanks!
---- L. VanDoren

THANKS A MILLION!!
---- J. Karreker

Thanks for what everyone has done for me. You are some good people to do business with. Thanks!
---- R. Dobbins

Thanks you so much for your help. We will recommend ya'll!
---- L. Harper

The four wheeler is great..........we love it!
---- B. Green

It's comforting to know I've purchased my 4 wheeler from a company that still has outstanding customer service placed very high on their list of company goals.
---- B. Weichman

Thanks again!!!
---- B. Phillips

Thank-you very much for the quick service!!!
---- W. Sox

I know you're extremely busy, but I wanted to say thank you for responding to my pleas for help. I know there will be one very happy little girl on Christmas Day!
---- K. Pichich

You guys are great!!
---- J. Aycock

I appreciate your reply and I also appreciate the fact that you guys are a Christians and making it obvious that you are... and I do want to do business with you.
---- P. Pace

I am impressed with the clearly Christian orientation of your website!
---- S. Wakefield

My daughter Loved the new 4 wheeler she received for Christmas.
---- D. Temple

I want to thank you all for being so helpful and so fast to take care of every thing. Things are so smooth when people like you and your staff work as hard as you do. We are very pleased with our purchase and will be visiting your site again and probably again. I just can not thank you enough for your great service and products. We ARE SO VERY VERY HAPPY!
---- C. Palmer

I am sure that now my son will be happy and so will I. Thank you again..
---- S. Smith

You definitely have a quality product and top-notch service. We intend to purchase another ATV from you in the near future. Thank you for everything
---- T. Snapp

Just wanted you and you staff to know that my husband and I do appreciate doing business with you all. Thank you very much!
---- L. Shoemaker

That is one tough atv!!!!! Thanks for all of your help.We love it.
---- K. Klutz

We received the electric ATV last week (on time just before Christmas as you said it would be), and I sincerely appreciate it. My daughter loves it.
---- J. Avycock

The family type atmosphere of your website and the amount detail and effort that obviously went into it won me over..I have always been weary of placing any purchases over the computer as I have limited financial capabilities and have saved for awhile to purchase such an item for my son..Your site made me feel comfortable and your products looks to be of good quality, and the gentleman I spoke to on the phone was very pleasant..Thank you!
---- M. Bowman

I received the part two days before Christmas. Worked out perfect and the carts have done well.
----R. Rigsby

Thank you so much!!!
----D. Onas

Thank you for the unit. We appreciate your time and quick response!
---- R. Steve

This is the most extraordinary customer care experience I have ever had.
----G. Satterwhite

Thank you soooooooooooooooooo much for all your efforts.I really appreciate it. Merry Christmas and a Prosperous New Year to everyone at FamilyGoKarts
----B. Maximin

Thanks! Jeff Backer, you are a man of your word and I have passed your company information on to my friends.
----J. Lackner

You saved me for Christmas. Thank you!
----M. Humphries

The atv is everything you told me it was!
----S. Litz

THE 4 WHEELER WAS DELIVERED TO TENNESSEE IN GOOD SHAPE. THANK YOU FOR EXCELLENT SERVICE!
----P. Brocklin

Thanks for your friendly and courteous customer service!
----K. Wilson

Thank you again for your prompt service and attention to this order.
---- J. Hanson

Thank you very much for the delivery! You guys do a GOOD JOB!!!
---- S. Patterson

My Wife and I have been having the time of our lives riding on the Hensim 150 that I gotfor my older daughter. We have been thinking about getting another one for ourselves :-)
----W. Wasson

Thank you, Only in America could you order a GoKart and have it shipped in 4 days at Christmas time.
----S. Wheeler

You all were so much help, and we are telling everyone about you guys and your web site.
----D. Onons

I just wanted to thank you again for taking care of me, I really do appreciate it.
----P. Kowall

Received the ATV and it is great! Thank you!
----M. Simmons

Thank you for the FAST reply!!!! We believe this ATV is going to be a big hit this Christmas with our children!
----R. Montavon

It has been a pleasure dealing with familygocarts.com. You have all been very helpful and professional. Thanks again!
----G. Leyva----

Thank you for the wonderful service!
----K. Biegler

Thanks for your help! I can't believe the trailor got here so quick.
----G. Winegar

Thanks Jeff!!!! You the Man!!!!!!!!!!!!!!!! God Bless!!!!!!!!
----S. Sourta

I wouldn't hesitate to come back to you with future needs. Thanks and best to you.
----C. Duvall

Thanks for being so responsive to my needs.
----D. Evans

Thank you for your fast response! Happy New Year!!
----D. MCcroskey

The ATVs arrived today. That was FAST! Thank you!
---- J. Rieks

I'm impressed with the quality of the product and service I have received from your company.
---- D. Espinoza

Your efforts and follow through are very much appreciated.
---- A. Girgenti

I am VERY impressed with the people who work at your company. THANKS!!!!
---- B. Peterson

Thank you. The gokart arrived yesterday afternoon. What fast service! You're going to make my son one happy boy this christmas.Thank you again and merry christmas.
---- C. Morton

You have been great!
---- K. Chadwick

I was very pleased with the 4 wheeler!
----P. Kennedy

Thank you so so so much for your assistance. Best wishes during the holiday season. I am looking forward to doing business with you again.
----J. Patrick

THANK YOU AGAIN FOR YOUR HARD WORK. YOU HAVE NO IDEA HOW MUCH I APPRECIATE IT!
----G. Martin

We bought 2 Tierra 70cc ATV's from you and we love them!
----K. Langevin

We're loving our new go-karts. Thanks for everything to date!
----C. Pasquine

Everyone that I dealt with there was great. Thanks!
----J. McClanahan

I just placed an order for the 250-2R and truly appreciate that you took time out of your day to call. I told several people about my experience with the other company and your quick response! Thanks again, this will mean so much to my son and family.Take care, have a joyous Christmas and God Bless,
----S. Folcarelli

Family Go Karts is the Best online trustable Kart company on the web. Family Go Kart sells our product and Yes we will warranty our products through Family go Karts. Jehm powersports has had many requests to sell our products online through their web site. We have chosen FamilyGoKart because they take care of the customer after the sale.
----Terry@Jehmpowersports

Wow, what fast service. The generator arrived in good shape! Nice doing business with you folks.
----B. Busch

I got a quality product at a very reasonable price. I will definitely recommend your company if anyone says that they are looking for a trailer.
---- A. Mautino

Love the 70cc!
----R. Harris

We just received our ATV today and we are very happy with it. The first start up was a bit rough but went well. My only suggestion would be to send the assembly instructions with the ATV. The email you sent us was very helpful but we didnt see it right away (We didnt look, which is our own fault). This would be helpful to those that do not use a computer often. I have no other complaints and we are very satisfied with our purchase and your company. You were great. We will definitely come to you for our other ATV that we will purchase in the next year for our daughter. We initially looked at another company but ran into some snags. I am so glad that we found your company. I will recommend you highly. Please keep up the great work and honesty. The videos on You tube were very very helpful as was your email. Thank you so much and we will purchase from you and only you again soon. Thank you thank you.
----W. Haug